Alice Faulkner Head of Compliance, Risk & Office Environment

In today's competitive business landscape, recruiting and hiring the right talent is crucial for the success of your business. However, achieving high staff retention doesn't end with job offer acceptance. It is equally important to focus on employee onboarding, a process that sets the bar for long-term engagement, productivity, and loyalty. Employee onboarding adjusts employees to their roles and the company’s culture, making them feel like a member of the team.

Staff retention is important because high turnover can be costly. It can result in increased recruitment and training costs, decreased productivity, and decreased morale. Click here to find out your Employee retention rate.

Key Elements of Effective Onboarding:

Pre-boarding: The onboarding process should start before an employee's first day. This involves sending relevant paperwork, providing an overview of the company culture, and assigning a mentor to guide the new employee through the initial stages.

Structured Orientation: A comprehensive orientation program should cover essential information about the organisation, its structure, policies, and procedures. This includes a detailed overview of the employee's role, responsibilities, and performance expectations. It’s also important to explain any jargon and culture – this again ensures that employees are included and understand. 

Training and Development: Providing ongoing training opportunities ensures that employees have the necessary skills to perform their jobs effectively and productively. This can include formal training sessions, on-the-job coaching, mentorship programs, and access to learning resources.

Regular Check-ins: Managers should conduct regular check-ins with new employees to address any concerns, provide feedback, and gauge their progress. These interactions foster open communication and create an environment where employees feel valued and supported.

Integration and Socialisation: Encouraging social interactions and team-building activities helps new hires connect with their colleagues and feel part of the organisation. This can include team lunches, welcome events, or company-wide.

Employee onboarding is a critical process for successful staff retention. It sets the stage for employee engagement, satisfaction, and productivity, ensuring that new hires become valuable contributors to the team.

Please note: This article is provided for information only and was correct as at time of writing (16/08/23). Any lists and details provided above are not exhaustive and are not intended to be full and complete guidance.  No action should be taken without consulting detailed legislation or seeking independent professional advice. Therefore no responsibility for loss occasioned by any person acting or refraining from action as a result of the material contained in this article can be accepted.